Here is a selection of testimonials that our customers have sent us:
|1.||I had a major problem when my laptop died! Raj and team were amazing- they appreciated the urgency of the problem (as use lap top for work) and their approach was professional and informed, and they did exactly what they said they would in great time. I now have my laptop back and get back to work, with a new Logic board fitted, in just over 48 hours. Cant reccomend highly enough.
update March 2018
Raj has helped me again, and once more him and his team have done everything they can to get my laptop fixed! Highly reccomend.
L Ashman, London
|2.||tried to get an appointment in apple since 2 months, no luck then apple telephone support recommended ANAGOGIC COMPUTERS LTD in kingston. service was excellent, got my macbook pro 15 repaired and cleaned with in few days. staffs were very helpful. recommend to macbook lovers and windows. thanks
free parking on site.
Second time visited.. quick and straightforward service. Nowhere else to go. Friendly staff
Ajith Unny, Leatherhead
|3.||Hi, we are Iconic London Media and we just received the best service from Analogic Computers on our OSX IMAC 10.1.7 and had it upgraded and also felt there was an amazing customer engagement from Analogic Computers. …More
Iconic London, London
|4.||Friendly staff, First class service basically perfect place to fix your computer.
Deniz Chelik, Kingston Upon Thames
|5.||Analogic Computers have repaired my ancient MacBook Pro computer twice. Both times I have had an excellent experience. Raj has on both occasions worked very hard to diagnose and fix the problem with my hard drive. When I also had a problem connecting to my printer, they fitted me in at short notice and again fixed the problem very quickly. I would certainly recommend them very highly.
Diane Scott, Richmond
|6.||Amazing service I have received yet again from the team at Analogic Computers . Raj took the time to solve my problem with my Mac book. He was very empathetic and went above and beyond to help me. Highly recommended!! They are simply the Best!
Gabriella Welch, Teddington
|7.||Many thanks for all your support yesterday. My laptop was full of water and from 0815 until 1700 the staff worked on it and managed to save my hard drive and transfer all my documents to a new computer. Also thanks for understanding my work situation.
Duncan Little, Kingston Upon Thames
|8.||Great service, lovely people - computor fixed & a huge thank you to Raj
Rob Postle, Richmond
|9.||Great service. They had to re-repair my MacBook and they did it for free. Strongly recommended! Omar
Anbargi Gorup, Richmond
|10.||New Apple battery for Macbook Air, very quick service with great customer service.
I M Owoade, Surbiton
|11.||Have used Analogic twice now, new keyboard following an accident with a cup of coffee and then to remove an 'enforced' Microsoft 365 and install a better office system.
The quality of service and advice is excellent and I would highly recommend.
Martin Steel, Thames Ditton
|12.||Very happy to recommend Analogic Computers
Tony Nockles, East Molesey
|13.||Fast friendly expert service. And they don’t overcharge.
Jonathan Tafler, London
|14.||Friendly and efficient team! Raj was really empathetic to my situation, which shows how much they value their customers and it was really appreciated.
Jiri Gerhardt Greco, West Molesey
|15.||Excellent service from Analogic. Very knowledgeable, fast and efficient service.
Highly recommend visiting or speaking to them if you have any PC or Mac issues
Oliver Gordon, East Molesey
|16.||I have walked passed Analogic most days and hadn't realised what they do it was only when a friend mentioned on Facebook that they do Mac repairs that I decided to go along and find out how they could improve my 5 year old mac book pro. They quickly did tests to evaluate what was needed to enhance it and just over 24 hours later I had it back all singing and dancing like new!
Raj and his wife take pride in their family business that has been in Kingston for 30 years and they love what they do. Lovely family business and I will certainly do business with them again! Highly recommended!
Annie Armitage, London
|17.||I managed to crack the touch- screen of my laptop a few weeks ago and was advised to bring it to Analogic - I now see why! Their customer service is remarkable, we were kept updated throughout and my laptop was repaired remarkably quickly, despite being a relatively complex job. I have got it back in time for school and am delighted with my experience; a five star rating for a five star company!
|18.||Very pleased with the work that was done on our iMac and staff were very helpful.
Would defernatly recommend this company to family and friends.
Keep up the good work guys.
Tony Bardin, New Malden Surrey
|19.||Excellent service, attentive, knowledgeable and courteous.
Simon Boughey, London
|20.||Brilliant service. Computer fixed and cleaned. Running like a dream.
Tom Neville, London
|21.||Analogic Computers UK are fast and efficient with all aspects in computer repair. I highly recommend them and the end results are good.
|22.||This is the second time I've used Analogic and I'm delighted they saved the day again for me - I really thought it was the end of the road for my iMac, however, I was relieved when Raj called me to say it was fixable, which saved me a fortune - thank you! Analogic are also professional and efficient and I'd have no hesitation in recommending them - in fact I just did today to a friend!
Ruth - V. Happy Customer, Surbiton
|23.||The 6 year old Macbook Pro had cooked its Graphics Card. It was high spec at the time so it would be a shame to junk it. The lovely people at Analogic repaired it, cleaned out the accumulated dust and put new feet on and it lives to fight another day. Old school. Apple Authorised. Proper warranted repairs. Highly recommended. The real deal.
|24.||They have ALWAYS, for years done excellent work, quick turnaround and for a fair price.
Bill Noce, London
|25.||After doing research to find a reputable IT company that I felt I could trust, I found Analogic, and on my doorstep!
I had spilled water on my MacBook Air, and the charging system no longer worked. I had varied quotes from other IT repair shops, all with a significant up front fee of around £70 plus, to simply look at the computer and work out what was wrong. When you're putting trust (and money) in a company to repair an essential piece of kit, you don't want to find yourself locked into a situation with an ever increasing bill.
After visiting the offices, and reading countless positive reviews, I had great confidence that they were the ones to professionally fix my laptop, without being ripped off. Friendly staff, and a genuine love for what they do, after a matter of days (and voice call updates), I now have a fully functioning MacBook Air. *water not included*.
I had to pay a small upfront fee of around £45, which was deducted off my final bill, which I thought came to a reasonable final amount.
Very satisfied, and If I have any issues with any of my apple hardware in the future. I will be using Analogic.
Matt B., Teddington
|26.||Great friendly advice and professional service, would recommend.
Leo John, London
|27.||Amazing service from the lovely Raj... Instantly sorted me out and sent me home very happy!
Steve Sweet, London
|28.||Reliable customer service who have a genuine desire to help solve any problem. Would recommend.
Happy customer, London
|29.||I first met Raj many years ago when my daughter's laptop froze, unfortunately a student project of some length was possibly lost, within a few days it was fully recovered recovered. This year I needed to replace my 7 year old iMac desktop (which had slowed down to a snail's pace) with a new model.I then chose to have a new hard-disk replaced in the old model, to be used for light duties. Although not the lowest quote, Raj accomplished this at short notice. Friendliness and reliability of workmanship being a high priority
David Nava, East Sheen
|30.||thank you so much you saved my life in sorting/ fixing my mac book pro. Very efficient and professional service. Am delighted to have found you and would recommend your company.
|31.||I found Analogic Computers via the Apple website and now that I have found them I will always use them. My laptop had water damage and they were able to save it and all of my data. Their service is fast, high quality and personal and I was able to park right outside! The entire process from start to finish was five star. I highly recommend these guys, its easy to see how they are still going strong after 30 years.
Joe Churchman, London
|32.||Great service, great engineers! Solved the hard drive issue on my MacBook in no time (next day). 3rd time visiting. Service only gets better.
Aram Balanovski, London
|33.||Cannot recommend Analogic Computers highly enough! I came to them sort of accidentally because I didn't want to wait for an appointment at the Apple store, and I hit the computer repair jackpot. Raj and his wife were so friendly. He had my computer fixed and ready for pickup in just 48 hours, and the price was more than reasonable I only had to pay the diagnostic fee because Raj knew how to get my needed part from Apple, free of charge to me! Plus, a 90-day warranty in case anything goes wrong. Thank you SO MUCH!
Emily Hawk, London
|34.||Brought my MacBook to Anologic after the Apple Store were unable to diagnose. These guys found the problem and fixed it without fuss. Great service polite and efficient. Recommended.
|35.||Fantastic service! My poor MacBook Pro was limping along with virtually no memory and a very tired hard drive and Analogic upgraded the RAM and put in a top-whizzy Solid State Drive. Now the Mac is like new, working beautifully and super-fast. There were hiccoughs on the way in migrating data/MS Office and so on but they doggedly covered all the options without taking shortcuts and the results are superb. Thanks again Analogic
Helen Joseph, London
|36.||Excellent work from Raj and the team, highly recommended!
Troy A, London
|37.||Nishi and Raj
You have a fantastic business and are very kind people as well. Thanks for all your support in fixing my vintage iMac 27" it runs like a dream - after an upgrade on the hard disk, memory and step up to Sierra - how pleased I am? I can surely recommend Analogic to all with any niggly Mac woes! Thank you!
Beverley Mason, London
|38.||Wonderful service both times I have used Anagogic. Friendly and prepared to talk about things.
|39.||About 6 months ago I went to Analogic computers as the keyboard on MacBook Pro had gone slightly sticky to say the least. They fixed it quickly and efficiently, no probs. Recently, the space bar had been playing up again so this morning I went back to them. Not only did they take a look for me, even though it was out of Apply warranty, but they found the problem and fixed it on the spot (all free of charge.) Now that's service. I can't recommend them highly enough and would quite simply never go anywhere else.
Antonia Clayton, London
Rob Dupré, London
|41.||Amazingly quick service from an incredibly friendly company. My Mac was returned to me as good as new in less than 24 hours, I couldn't be happier with the service I was given. Would highly recommend and a lot quicker than Apple would have ever been!
|42.||Great and fast service on my MacBook Pro.
Eric Gilbert, London
|43.||I recently damaged my laptop, the Apple shop gave a ridiculous quote to replace everything and then recommended Analogic. I found the service here extremely helpful and when my laptop worked for a short time and then didn't work again they were quick to take it back and had another look, a new part was required and they fitted it with no extra labour charge. I would recommend Analogic but do be prepared for a wait, they have a weeks lead time for all repairs.
|44.||I took my mac for repair and I was really pressed for time about to travel. Analogic did a wonderful job by making it available on time with outstanding diligence. Thanks for your competence.
|45.||Really good and friendly service, only took 3 working days to fix my laptop! Would totally recommend.
Martha Gurung, London
|46.||Raj took excellent care of my Mac Pro and resolved my issues (Total system failure) and got my machine up and running in no time, I like to say a BIG thank you to Raj and his team of Technical engineers !
A very happy customer, London
|47.||What can I say? Have just received fabulous service from Raj, who not only demonstrated great knowledge and expertise but was also immensely patient with a MacBook 'newbie' like me! His repeated promise to be on hand if I had any further questions or issues was greatly appreciated - and something you don't get in many places. Highly recommended.
|48.||Raj is a legend. Very friendly, knowledgable and knows how to get the job done! Reasonably priced too!
Usman Akram, London
|49.||Analogic in Kingston is a company I would recommend if you need an Apple repair .I found them both friendly and professional and would not hesitate to use them again.
Vivien Green, London
|50.||You have a fantastic business and are very kind people as well. Thanks for all your support last month in fixing my late 2009 "vintage" iMac 27" it runs like a dream - please know how pleased I am! I can recommend to all!
|51.||As a designer an iMac is an integral part of my work. When my computer 'failed,' I was thrown into a slight state of panic. Analogic Computers were recommended by Apple as one of their 'go to,' places for repair. (The Apple Store had a week's wait for an appointment) The computer was taken straight in on their fast track service and the problem diagnosed very quickly - the faulty video card replaced and a new back up system installed plus some sound advice.
Raj at Analogic is a friendly and knowledgable guy and has years of interesting experience working with some major computer companies and his passion clearly shines through. I imagine he has a sound team working behind him also and believe he's been running the show for quite sometime! On a practical level, Analogic are easy to find in Kingston and you car park right outside which takes out the strain. Would definitely recommend if you need your computer issues resolved. FAST!
Susan Wayman, London
|52.||Fantastic service. Super-professional, friendly, helpful and very fast. Excellent value for money.
Stuart Bahn, London
|53.||A very big thank you to Raj and his team for the excellent service in the replacement of our iMac hard drive. The after sales care that we received was also brilliant. Raj spent much helping us with a further problem we had with our time machine back up and we are now up and running again! We would highly recommend this company.
|54.||A+++ Repaired a known Graphics chip manufacturing defect in my MacBook Pro 2011.. replaced the Logic board and had it ready the day after I dropped it off, cleaned and looking like a brand new computer. Laptop is still going strong a year later. Just excellent!!
Paul, Kingston Upon Thames
|55.||After days searching for a reputable IT repairer, I found Analogic Computers. Raj the owner, personally greeted me as he did all customers who came in while I waited for my computer to be mended. His politeness and generosity in explaining the smallest details impressed me. His staff were equally courteous and attentive.
Surely there’s a community award due to this man who keeps businesses moving and helps ordinary people get on with their lives? He is a rare professional with a big heart and a happy smile. Most important of all, he makes customers who entrust him with their precious devices, feel safe and confident in his company’s care. Thank you again Raj. Tia
Tia, South West London
|56.||I have had problems with a Gmail account on Outlook for several weeks after having password issues. Family members in Bath, to which I had moved back in October, tried to sort the problem out - without success. I found it frustrating not to be able to send or receive emails to family, and friends.
Staying for a few days in Kingston with my son and his family enabled me to take my computer to be dealt with by Mr Raj K Shukla, Director of Analogic Computers. I was most impressed by his friendliness, helpfulness and willingness to do the job quickly before my return to Bath.
John Crowe, London
|57.||Excellent service, Took my 13"Macook pro to get fixed, i am student so was finding it hard to afford the costs which i mentioned, they did a super job at a super price and got my laptop all fixed and working.
Todd Tidswell, London
|58.||Courteous, professional and reasonable. I desperately needed my broken PC repaired, they were honest about what could and couldn't be done in terms of cost and timescales. I highly recommend them.
David Houston, London
|59.||Very good service and in quiete short time. Raj was very helpful and he gave to me a good a suggestion for my personal computer.
Susanna Marin, London
|60.||Hands down the best repair guys about! Managed to save all of documents and photos from my corrupted MacBook hard drive! Heros
Alice Horgan, London
|61.||A helpful, efficient and thorough investigation and repair. Raj clearly explained the options for repair and costs. I'd highly recommend.
Pj Dulay, London
|62.||Flawless customer service and superb technical knowhow. I took my laptop in for repair and this was done with care and speed. Would Definitely use again and recommend.
David Lasso, London
|63.||I have used Analogic repairs twice now for the same laptop. Both times, customer service was outstanding, everything was explained clearly and to the point, and laptop fixed to perfection.
I will use them every time my laptop decides to break on me :)
Highly recommend them for any laptop needs!!
Elizabeth , Ascot
|64.||Very impressed! Great customer service and fixed my Mac book pro when a other third party messed it up! I would definitely take my Mac there again if I had any issues! Thank you!
Maria Moss, London
|65.||These guys ROCK!! they fixed my screen + went the extra mile in getting parts replaced. Thanks guys. I've found my new Mac mechanics!
John Monkman, London
|66.||Brilliant service friendly and efficient, don't bother to wait around for a repair at the Bentalls Centre, these guys know what they are doing!
Deborah Strachan, London
|67.||Mr Raj Shukla at Analogic Computers (UK) Ltd has displayed the utmost courtesy, kindness and considerable skill and expertise in rectifying a mystifying fault with my Mac Book Pro. It is not for nothing that he and his company are first among equals as an approved and Authorised Apple service provider.
Stephen Greif, London
|68.||Analogic provided a first class and friendly service. They contacted Apple about my Macbook and passed on a free of charge hardware replacement. I would recommend their services to anyone with Apple computer issues.
Dave Creigh, London
|69.||I've used Analogic 3 times now, and every time the service has been excellent, quick and reasonably priced. Would recommend to anyone who needs a quick repair!
Ali Mannering, London
|70.||Analogic were extremely quick and helpful. They go above and beyond and I would recommend to anyone!
Sophie Goldstein, London
Just wanted to say thanks for the lovely service and prompt attention. This is the first time I have used a non Apple she and I'm very pleased with the warm welcome and delivery you gave.
I can only speak for myself, but thanks for the professional and polite way you dealt with me. Its good to see a company take pride in providing a great service.
|72.||Mr Shukla's courtesy, friendliness and highest degree of expertise in diagnosing and curing of faults makes Analogic Computers a first among equals as an official Authorised Apple service provider. Bravo.
|73.||Fantastic customer care and technical expertise. Went above and beyond to ensure I was happy with everything and my laptop was fixed 10x faster than Apple were offering. 10/10.
Joshua Haskett, London
|74.||Top notch customer service, willing to go the extra mile and wait beyond their office hours to allow me to come and pick up my repaired laptop. Very happy with the repair itself, even got a follow-up call a few days later to ask if everything was good - a small but quite rare gesture can make all the difference. Would highly recommend!
Pierre-Emmanuel Bach, London
|75.||I was in the London on vacation and had issues with my Macbook Pro with only a few left to stay in the UK. I checked out with the Apple store at Westfield for repairs and was advised to go to Analogic since I didn't have a lot of time. Truly, the issues were promptly and professionally sorted out and my Macbook works almost as new. Thanks to Raj and the rest of the crew!!
Ejiro, Port Harcourt, Nigeria
|76.||I brought my laptop in to Analogic Computers after a horrendous time at another local computer repair place. The laptop, which had a broken hinge, was a complete mess; incorrect parts had been badly fitted and cables were missing. Raj took one look and suggested I go back to the original place to try to get all the old parts back and then was able to order the correct parts and fit them within a few days. I didn't even have to leave the laptop with him overnight (as my husband needed it for work) so he was only not with the laptop for a few hours. Raj and his team were totally professional and the laptop is working as new. I would totally recommend Analogic Computers and will definitely use their services again.
Liza Shuff, London
|77.||I was so pleased with ANALOGIC COMPUTERS, the old fashioned friendliness of Raj and his staff, as well as his patience and skill in explaining to me exactly what was required for my 17 inch 2010 Macbook Pro and why. They were very efficient. I was without my computer only for one day. Not only had they successfully installed a 1TB hard drive in place of the 500GB one, and migrated everything from the old drive onto the new one; they also thoroughly cleaned the computer inside and out, checking to see that everything else was working well. And the cost was very reasonable. So I heartily recommend ANALOGIC COMPUTERS, especially to those who, like me, are not really conversant with the technical side of the computer world.
Father David Chislett, London
|78.||I discovered Analogic when looking for authorised Apple repair centres on the Apple site. It turns out to have been a very fortunate discovery. I dropped off my Imac to Raj and the team for repair and was very impressed with the service offered. The repair was completed within 48 hours. Even though not under warranty, Apple agreed to cover the cost of a replacement HD. Because of the back to back support from Apple, Raj even refunded the diagnostic fee I had paid. What a great demonstration of integrity as had Raj not informed me I would not have been aware and Analogic could easily have kept the fee.
I would have no hesitation in recommending Analogic and will certainly go back to them again should I need support for my computer(s)
Charles Simmons, London
|79.||Very thorough work done to check and repair my Macbook Pro.
Marcus W, London
|80.||My Apple MacBook computer had random shut down issues so I took it to Analogic computers like Apple told me too and I have to say it was an excellent experience; they managed to fix my computer within 3 days when Apple would have probably taken 3 weeks. They told me everything I wanted to know about the repair and were so friendly and helpful throughout. Would definitely recommend to anybody having computer issues.
Olly Spriggs, London
|81.||I was very impressed with the old fashioned friendliness of Raj and his staff, as well as his patience and skill in explaining to me exactly what my 2010 MacBook Pro needed and why. The work was done efficiently, and my computer is as good as new. I recommend ANALOGIC to anyone who is looking for friendly, expert and affordable computer advice and repairs!
Father David, Kingston upon Thames
|82.||My Mac Laptop wouldn't turn on and I had lost all my work three weeks before my deadline in my final year of University. I went to other places that said it could take 10 days. I went to Analogic computers very worried and upset and Raj so so kind and helpful and managed to get all my work back and fix my laptop in a matter of hours. Would highly recommend to everyone.
Rosalind Donoghue, London
|83.||Excellent service and delivery. Amazing value, with Gordon on the other end of the telephone to answer my questions. Thank you
|84.||Replaced my macbook screen through Apple's recall programme. Cost nothing and screen is brand new. Great customer service and price!
Chris Houghton, London
|85.||Raj Shukla and his team at Analogic Computers diagnosed and fixed a problem with my iMac swiftly, professionally and with excellent customer care. Raj went out of his way to inform me of progress with my mac repair during the evening (out of hours), plus he sourced my apple part free of charge and reimbursed my costs for repair as a gesture of goodwill. I am so grateful for their expertise and care - I would recommend their services to anyone.
Teresa Simmonds, London
|86.||Brilliant service, my laptop crashed due to a faulty logic board and within 3 days I had it replaced and reapaired. Not only that they were able to get apple to back date a previous care program they had run so it was totally free! Would highly recommend.
Robbie Barlow, London
|87.||It was really good and reliable service, much quicker than going to Mac store! Definitely recommend!
M Humphreys, London
|88.||Very impressive all round service. I would recommend anyone with any severity of Mac problem to visit. Raj and his team really went the extra mile to fix my Mac and it was a tough job!
Zac Froud, London
|89.||4am and my macbook died on my leavening me without my final year dissertation and other assignments. Raj spent the whole day at work with my mac and managed to retrieve some data including the dissertation although id lost most of the other data. Overall pleased with the service, a little costly as I'm a student but i guess you get what you pay for. Would recommend to everyone!
Arv Grewal, London
|90.||Excellent experience. My laptop casing was replaced and a new keyboard installed for me. Incredibly prompt turnaround time and a high quality job at a very fair price! I'd highly recommend Analogic.
Nick Budgen, London
|91.||Good service and fast resolution. I didn't have to wait weeks just to get a diagnostic from Apple, and they are Apple certified.
Fabio Tisci, London
|92.||Tried to get an appointment in apple since 2 months, no luck then apple telephone support recommended ANAGOGIC COMPUTERS LTD in kingston. service was excellent, got my macbook pro 15 repaired and cleaned with in few days. staffs were very helpful. recommend to macbook lovers and windows. thanks
free parking on site.
Ajith Unny, London
|93.||Analogic took my 2011 MBP in for a warranty replacement of the graphics card. They were really helpful and knowledgeable and were able to diagnose the problem quickly. They also did the replacement very quickly; just a matter of a few days! My Mac is now working exactly as it did before and I am very pleased with the service they provided! Also, as I was able to take my computer down to them straight away, it was much quicker than waiting for an appointment at my local Mac Store too...
|94.||Analogic Computers, based in Kingston upon Thames have repaired my MacBookPro twice in the last two years. On both occasions the technical service was excellent, but more than that, the proprietor and his staff could not be more helpful. They are delightful. Their premises are very accessible and offer free parking, which in Kingston is rare indeed and much appreciated.
Pamela Hope, London
|95.||I had my Dell laptop 'repaired' by another company and it was worse than when I took it in. I decided to take it to Analogic even though I had never used them before and I am very pleased I did. It is a really friendly and professional company that diagnosed and fixed the problem the same day. I picked it up the next morning and it is working perfectly. I would recommend them to anyone who wants a high quality repair.
Laurence Shafe, London
|96.||Would like to say thank you very much to the lady that sold my HP screen yesterday! I've now manged to fix my laptop myself.
Great service and all around great people.
Jack John, London
|97.||Raj and his team were great from the start with my macbook pro. Great communication about what the problem was and very clear about the costs to fix it. It is now back to running like a new computer. I would definitely recommend anyone with any problems with apple products to go here as getting an appointment at the apple genius bar is impossible!
Kate Barrett, London
|98.||My old laptop that I thought would never work again, has risen from the dead like Lazarus thank to Analogic Computers! thank you so much!
|99.||Very fast and super nice company who repaired my mac book and also updated it for reasonable price! Would recommend !
Elena Magee, London
|100.||I am a CEO of a global sports brand. On an overnight flight my 3 yr old Macbook Pro HD became full and prevented the OS loading with no access to my data on the HD. Raj and his team were brilliant in rapidly fixing this problem by removing the HD, transferring data to a new macbook pro with a much larger volume HD and reformatting the old macbook pro to be used by my daughter.. all with fantastic customer service, optimum security of the data and significantly for me - all within a few hours of me dropping the computers off. I very rarely write reviews about companies that I experience but as a CEO myself I feel the quality or the work, the speed and significantly the service that I received from Analogic Computers deserves my time to be recognised. Needless to say i would recommend Analogic to anybody wanting computer repairs in the knowledge that you will not be disappointed.
Mike, Thames Ditton
|101.||Great, friendly and speedy service. Forget the genius bar, they are all here!
Stuart Watkins, London
|102.||The true geniuses! I was hesitant at the prospect of not directly handing over my precious MBP to a direct Apple employee. However, it seems impossible to get an appointment with the Apple store through their online system.
Thank goodness! As it turns out, Apple would have most likely have just passed it on to this firm anyway and I'd have had to pay for parking and schedule my whole day around my appointed 10 minute slot at the Genius Bar.
The staff at Analogic Computers are very friendly and the service is extremely efficient. There's plenty of free parking right outside so you can just drive up and off your baby when it's convenient and know it'll be in safe hands.
Even though it's a four year old laptop the fault came under the MacBook Pro Repair Extension Program for Video Issues so I was not charged, no quibbles.
Nicholas Barr, London
|103.||Had my mac book fixed here, fast friendly and efficient service. Raj took the time to go through everything with me to ensure everything was ok. Managed to save all my data! Thank you for a great service.
Joe Dyer, London
|104.||Absolutely superb service. Would recommend Analogic Computers without hesitation and will always return.
Jay Pee, London
|105.||Great service and very helpful staff. Thoroughly checked my computer,fixed it and returned it in good time.
|106.||I highly recommend Raj and his team at Analogic in Kingston. They quickly repaired my iMac and the cost was very reasonable. It was an added bonus to be able to park right outside the door!
John Hole, West London
|107.||Quite outstanding service - pleasant, efficient and reassuringly knowledgeable. I unhesitatingly recommend Raj. I hope my iMac won't break down again but if it does I'll know where to come.
|108.||Can't recommend Raj highly enough. He has dealt with both of our Mac Book Pro laptops over the Xmas period. Both now have new hard drives and have come back clean as well. He is very professional and has great customer service. And he was very keen that we only do the things that really needed to be done. He is excellent and I thoroughly recommend him.
|109.||Top result! My iMAC is alive again after 10 days in hospital! The guys at Apple approved ANALOGIC COMPUTERS UK LTD in Kingston were brilliant. They even gave it a hoover. Raj Shukla (Director) is a top guy - he and his team know their stuff. Thoroughly recommended. Very friendly and no under quoting with a surprisingly unexpected large bill at the end. What you get is honest, quality customer service. Really pleased. THANK YOU!!!
|110.||A great service from a team that I have used before. Relax - you can trust Anagogic to sort out your computer problems.
John Barden, London
|111.||First class friendly, excellent and professional service, my non-starting MacBook Pro came back in less than a week as new - delighted, thank you
Adrian Planer, London
|112.||I have taken my Macbook pro to Analogic twice as the Logic board had a fault. Both times the customer service was outstanding. Both times they did an excellent job.
Tobias Eedy, London
|113.||incredible service, lovely staff and very very professional at what they do. Would definitely recommend!!
|114.||Very friendly, honest and helpful. Recommended!
Joris Timmermans, London
|115.||Excellent, professional service and fantastic value for money.
|116.||Macbook heroes, indeed.
My Macbook Pro 2011 had GPU/video issues, a well-known manufacturing issue for which Apple has Feb 2015-Feb2016 extended warrant program. But talking to Apple was slow going, they would neither confirm nor deny, genius appointments might take a week. Ditto for other service agents.
Analogic were different, offering fantastic customer service. A telephone call confirmed I could in the same day. Situated In the middle of Kingson, Analogic is a clean and professional facility, even offering customer parking. The issue was immediately verified by friendly and competent staff. Logic board replacement was covered by Apple, free of charge.
The repair might take 4-5 working days, beginning Wednesday afternoon. The part arrived so fast and, knowing that I was desperate, Raj pulled out all the stops. I walked out of there with a working laptop by Friday afternoon. It would be unrealistic to expect the stars to line up every time, but when they could, Analogic did.
Robert Duncanson, London
|117.||I've used Analogic twice now to fix problems with my ageing Macbook Pro and have been very happy both times: you're looking at the same prices you'd pay at the Apple Store, but unlike Apple, these guys were actually willing to look at my laptop on the same day I brought it in and on both occasions fixed it within a couple of days. Also Raj and Nishi are very friendly which is nice when you're a repeat customer (and something else you can't get at the Apple store given how impersonal their service always feels).
Benjamin Taylor, London
|118.||a very satisfying service, Raj has been friendly, supportive and honest, a winning combination for me to return when needed, thank you Analogic Computers :)
Prem Loak, London
|119.||My 27" iMac has been faulty twice during the last couple of years and Raj at Analogic has returned it both times purring like a kitten and, after the last repair, genuinely performing better than new. In fact he often goes further than the work he charges for, giving the inside and outside a thorough clean, and during my last visit he replaced a faulty heat sensor for me - none of which he charged for. The company is great - the only proviso being to allow for the fact that they're always busy, so I'd allow a few more days than they originally quote.
But more importanly, Raj enjoys his job and takes a pride in his work that you rarely see these days - he always makes me feel as though I'm the only customer he has. If you have a spare few minutes when you're collecting or dropping off, take the time to have a chat - you'll rarely meet a nicer guy.
Christyan Fox, Surrey
|120.||Outstanding customer service every time! I walked in with a faulty Seagate drive and it was fixed in minutes.
|121.||Excellent service, fixed the issue I had and even stayed open beyond hours to allow me to collect my Laptop.
Toby Meatyard, London
|122.||After six years and two months My 27 inch I Mac decided to fight back with my entire life on board and not boot up. Near to a heart attack this placed fixed and saved everything. I work for JohnLewis and am very picky about Customer service. This place isn't the best place in Kingston for computer repairs, it's the best place in the UK. I can't recommend them enough. If thats not enough you can park right outside the front door.
Rick John Lewis Audio TV Kingston, Teddington
|123.||My iMac 27 inch had a faulty hard drive and I took it to Analogic recommended by Apple customer services. They had it fixed in under two days within Apple warranty period great service and very friendly ! If I ever need anything fixed I will bring it here!
|124.||Excellent service. I had a non-booting iMac. They diagnosed a graphics card problem, managed to get a replacement from Apple free of change, installed and going again - all for the diagnosis fee.
I would definitely use the company again and their staff were a pleasure to deal with.
Tim O'Brien, London
|125.||Excellent service. I had a non-booting iMac. They diagnosed a graphics card problem, managed to get a replacement from Apple free of change, installed and going again - all for the diagnosis fee. I would definitely use the company again and their staff were a pleasure to deal with.
Tim O'Brien, Shropshire
|126.||forget the rest just go there, best services ever and Raj the owner is like the coolest guy ever. i would highly recommend them to anyone
DJ jojo, London
|127.||I'd like to say thanks for the great work done by your company on this repair. The things that stand out for me:
- your company's obvious familiarity with the iMac and the graphics adapter issues
- the thoroughness of your testing both during diagnosis and after implementing the repair
- being able to reach your company on the phone as required and the professionalism of the people I interacted with
- the upgrades you carried out together with the repair which have given my computer a massive performance lift
|128.||I just picked up my MacBook Pro from Analogic in Kingston and I couldn't be happier with the service they provided. My logic board broke and although my MacBook was out of warranty, they ran specific tests on it and found that I was eligible for a replacement from Apple free of charge. In the end, I paid them only £40.90 for the diagnosis, ordering of a new new logic board and the installation all of which took little under a week. I was also served by a lovely man called Raj Shukla who was really friendly and helped answer all the questions I had. I couldn't recommend this company highly enough.
Jacob Ketcher, London
|129.||I am a University student and a couple of weeks ago my Macbook Pro started to slow down. I repeatedly got the spinning wheel and could not do any work. I took it to Analogical Computers and they fixed it within a day and I was able to carry on my dissertation without any stress or hassle.They were very helpful and even advised me on tips of how to keep the Macbook in optimum condition.
Sarry Satheez, London
|130.||Very fast, friendly and efficient service . I have used Analogic several times for repairs and diagnostics and found their advice to be impartial and their customer service excellent.
Chris Bemand, London
|131.||Not only did Analogic Computers manage to repair our laptop really quickly , but gave impartial advice on our other computers , and all with extreme courtesy . I would recommend Analogic Computers to anyone looking for a speedy repair and at excellent value .
Rob Rogers, London
|132.||Recommended by Apple. Excellent service. Efficient and clear explanation of the problem which they resolved. Would highly recommend.
Anne Hornby, London
|133.||I have never been motivated to write a review before....The service I received from Analogic Computers motivated me to write.... what will be the only review I ever write. I produce and make Natural History Films and documentaries. I am lucky and get to travel and work in very remote areas and my laptop is essential for that work. Returning to London for Christmas of 2014 the motherboard broke on my 3 year old mac book pro. I needed the repair quickly (over the Christmas period) and shipped internationally to my remote location. First Class service, work and attention. I can not recommend Raj and his team enough. I find the going to the Apple store in Kingston like a rugby match. I do everything I can to avoid it. Analogic is close to the Bentals Centre and the attention and service you will get if far superior to the Apple Store.
Luke Inman, London
|134.||Tried to install Yosemite on my Macbook which failed leaving me with no working OS. Blank screen when I tried to Re-Boot. After several hours with Apple Support on their Web chat trying all manor of fixes, I decided to take it in to Analogic Computers (Recommended by Apples list of approved technicians).Analogic diagnosed a faulty Hard Drive, replaced this and were able to save all my files from the faulty Hard Drive and upload them to the new one, Macbook now works as new, has a bigger Hard Drive and I still have all my files. Superb job, Raj is a very nice man to do business with and his company offer great customer care. Would recommend them to anyone with a PC or Mac headache like I experienced.
Smithead Centurion, London
|135.||I had a major problem when my laptop died! Raj and team were amazing- they appreciated the urgency of the problem (as use lap top for work) and their approach was professional and informed, and they did exactly what they said they would in great time. I now have my laptop back and get back to work, with a new Logic board fitted, in just over 48 hours. Cant reccomend highly enough.
L Ashman, London
|136.||I recently took my imac to Analogic Computers Ltd as the graphic card had broken. The guys did such a great job and it got fixed in no time at all. Being a work machine they understood the urgency with which I needed the imac back and pulled out all the stops to return it to me quickly. I would thoroughly recommend them to anyone.
Steve Gunn, London
|137.||I have used this firm twice to repair my Son's mac and found them to provide an excellent, fast and friendly service. Highly recommended
Michael Dance, London
|138.||Our Macbook Pro crashed with a hard drive failure. Raj and his team could not recover the data, but helpfully arranged for a specialist company to try to recover our data. We were up and running again in one week, so we are totally satisfied with the service provided and the friendly attitude. Top marks in our book.
William Gunn, London
|139.||Analogic computer ltd do such a great job.took my macbook pro there and it got fixed in no time.within 3 days i got it back,CLEANED aswell.how many computer techs do it?they also have a great customer service.i will recommend Anagogic Computer ltd to anyone who really wants a great and fantastic service on their computers.:):).Even apple recommends it to mac users.
Jonas Smallz, London
|140.||My MacBook Pro would not boot up and it is still under Applecare warranty so I took it to Analogic and it was fixed within a couple of days at Apple's cost - excellent, friendly and swift service.
Timothy Smith, London
|141.||I came to Analogic when my MacBook Pro had ceased to boot up. I called around, including the Apple store and some other recommended Apple certified companies, and the fastest offer I'd had from others was 6 days to INSPECT the machine. I understand backlogs, but none were able to factor in the urgency of my situation (a few days away from going live with a new company). Once I'd explained the same scenario to Analogic, they understood my need for urgency, and told me they'd have it FIXED and back to me within 2 working days. Which they did. Nothing but praise for their responsiveness and customer service.
Iyas A, London
|142.||I have been a customer of Analogic Computers in Kingston for eight years now and am very impressed with their technical knowledge, can do attitude and good service. i am recommending them to my friends and our whole family are using their services both for Mac and PC repairs.
Per A Jonsson, London
|143.||My 5* rating comes up as "loved it", which is ironic given that the unexpected failure of a relatively new hard drive took me to Analogic in a miserable state of mind, although slightly reassured by having been directed there for 'data harvesting' on the recommendation of a nationally trusted retailer. I found Raj completely straightforward in every respect: candid, objective and realistic in his analysis of the problem, (although, in fact his team was able to rescue virtually every file, even those that I knew had been 'corrupted') and helpful at every stage in the process of harvesting my fractured data. I am happy to rate Analogic Computers at the highest level. And, happily, I have neither subsequently (nor previously) received any cold calls from Analogic Computers about anything at all.
Margie Frood, London